Room 2202, 22/F,
Mega Trade Centre,
1 Mei Wan Street,
Tsuen Wan, New Territories

Tel: 91375571

Quote Number h-q20200255
Quote Date 01.04.2020
Total $86,400.00
Hong Kong St. John Ambulance Headquarters

St. John Tower, 2 MacDonnell Road, Mid-Level, Hong Kong

Monthly support for eLearning program for Stjohn - Annual special
2020 July 01 - 2021 Jun 30

Hrs/Qty Service Rate/PriceAdjustSub Total
12 eLearning content program support (Full-year Discount)

Support services include (per month) :
5 days per week office hours from 9 am to 6 pm - (Full-year support)

Scorm package update and synchronization for Moodle Website & App

Technical Support - Content part - 2-3 requests per week
Support response time within 3 hours
- Assist to answer the technical questions for student
- Adjust the content to fit the user experience

12 Daily user import & export - 3-4 requests per week (Full-year Discount)

Enroll or disenroll student assist
Scorm package sync and support for assessment

3-4 times import users data requests per week
- Daily Export student result data
- Student result data manage

New assignment for technical support:
3-4 times technical officer monitoring the user data per week
Response time within 6 hours during office hours
5 days a week from 9 am to 6 pm
Technical support for the moodle platform such as:
Questionsnaire / Quiz rules / Adding info. etc

3 Free of charge for 3 months

Service started from 01 Apr 2020

Sub Total $86,400.00
Tax $0.00
Total $86,400.00